This page covers both "Terms and Conditions" and our "Privacy Policy".

1.Validity
These terms and conditions govern Party Smiles (UK) including www.partysmiles.com (PS) performance relating to the sale and supply of goods to the customer. PS reserve the right to amend these terms and conditions from time to time by updating this text page; and the customer is bound by any such modifications or revisions.

2. Contract with customer
The contract between PS and the customer comes into existence upon PS acceptance of the customers order i.e. when payment has been received. PS is entitled to withdraw from contracts in the case of obvious typographical or arithmetical inaccuracies appearing on PS Web site.

3. Pricing and Availability
The prices of the goods are those specified on PS Web site. The price, as displayed, is inclusive of VAT (at the standard UK rate). There will be an additional charge for delivery. Orders are subject to availability. In the unlikely event that the goods are unavailable, the customer will be notified by Email. Price and availability information is subject to change without notice.

4. Delivery of Goods
PS will deliver the goods ordered to the delivery address supplied by the customer. Availability permitting, all orders paid for by credit card will be delivered within 3 to 5 working days. Orders paid for by cheque require 3 days for clearance and are then despatched in the same way. PS is entitled to deliver in part. Despatch of goods constitutes fulfilment of contract.

5. PartySmiles (UK) Warranty
If the goods delivered are not what the customer ordered, or are of incorrect quantity, or are damaged or defective, PS will, if the customer returns them within a reasonable period, at the customers option either give a full refund or where possible make good any shortage or non-delivery or replace any damaged or defective goods.

6. Return of goods - 100% money back guarantee..
If for any reason the customer is unhappy with their purchase, they can return it to PS for an exchange or refund, providing PS receives it within 15 days from the date of its original receipt by the customer. Returned products must be received by PS in good condition and all component parts, including any promotional products that may have been included in your purchase. A note explaining the reason for return should also be enclosed. This does not affect your statutory rights. The customer bears the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied goods. (PS requests that you use registered post or recorded delivery when returning goods and that proof of postage is retained).

7. Governing Law and Jurisdiction
Contracts between Ps and the customer will be governed by English Law and all disputes will be submitted to the non-exclusive jurisdiction of the English courts.

8. Intellectual Property
All the information, data, text, graphics, links or computer code published on, contained or available on this website (the "Material") are the copyright of PS. Unauthorised use of the Material including the production, storage, modification, distribution or republication without the prior written consent of PS or, where applicable, the respective copyright owner(s) is prohibited. The names and logos of PS and all related products and service names, design marks and slogans are the trade names, service marks or trade marks of PS and may not be used without the prior consent of PS.